Four phases — short discovery, fixed-scope delivery, careful handover, ongoing care. Every engagement runs on the same predictable rails.
From first call to long-term retainer — here's the shape of working with Cynep.
Short paid discovery — we leave with a written scope, architecture sketch and fixed estimate.
Weekly demos, working software in production within four weeks. No big-bang launches.
Architecture decision records, runbooks, and pair-on-call rotations until your team owns it.
Optional retainer for ongoing improvements, on-call backup and a quarterly architecture review.
We share artifacts at the end of every phase — written, reviewable, and yours to keep.
We spend a focused week or two with your team — interviews, architecture review, code spelunking. You get a written scope, an annotated architecture diagram, and a fixed estimate. If we're not the right team, we say so.
Working software in production within four weeks. Weekly demos, two-week milestones, and a real burn-up chart you can check without asking. No big-bang launches; nothing leaves staging without observability and rollback.
We don't leave when the last ticket closes — we leave when your team can run it without us. Architecture decision records, runbooks for the top failure modes, and a pair-on-call rotation during the first two weeks of full ownership.
Optional retainer. We're available for on-call backup, tricky incidents, and a quarterly architecture review. Most clients keep us on a small monthly retainer — not because they need to, but because they want to.
The rules we hold each other to — and that you can hold us to.
If you can't see it running by Friday, the plan is wrong. We slice for delivery, not for tickets.
Every non-obvious decision lands in an ADR. Future engineers — yours and ours — will thank us.
Three boring services beat one clever one. We ship what your on-call can debug at 3am, not what reads well in a talk.